Shopify Order Fulfilment

We handle your Shopify order fulfilment allowing you focus on building your brand. We offer fast same day dispatch of orders and brand building tools

  • Quickly & Securely connect to Shopify

  • We ship unfulfilled Shopify orders

  • Avoid out of stocks with real-time stock synchronisation

  • Regain time to focus on your brand and comfortable you can keep up with demand

Fulfilled by Merchant (Amazon)

Amazon are extremely strict with their shipping rules and it’s easy to fall foul of their metrics. We make it easy by handling shipping for you

  • Comply with On Time despatch rates

  • Avoid Late Dispatch Rate issues

  • Achieve 99%+ Valid Tracking Rate

  • Be Eligible for Premium Shipping Options

  • Maintain SFP with weekend collections

Personalisation Services

We can help you truly speak to your customer. Personalised dispatch cards and material can be printed on-demand for your brand, welcoming them by their name and introducing top offers and deals they might be interested in. An absolute winner.

  • Delivered in-parcel, personalised marketing content and transactional info

  • Go beyond branded packaging

  • Wow customers with a personal message

  • Offer exclusive personalised deals & new products

  • Offer referral schemes and brand messages on despatch paperwork

Returns Processing

Returns are an unfortunate element of ecommerce. How you handle them shapes your customer experience and also your bottom line. We make it simple and hassle free

  • Make it efficient for customers to return to you

  • We quickly check items and where possible make available for sale again

  • We’ll let you know if deductions or refunds are needed

  • We can dispose of, recycle or give to charity your returns

Kitting & Bundling

An excellent way to increase your Average Order Value (AOV) and recurring monthly revenue. We can build your kits and bundles for you and ship out on a schedule direct to your eager customers

  • Boost your Average Order Values and Customer Wallet values

  • Send us the items needed and how they should be packed, we’ll do the rest

  • Offer weekly or monthly subscriptions to your customers, easily

  • No more spending hours packing subscription boxes, bundles and kits

Item Rework

Often when bringing in products from manufacturers and overseas the items aren’t quite how you need them. We offer services such as barcode labelling, repackaging, quality checking and bagging to match your brand and needs

  • Items not customer ready? We can sort them for you

  • Sending on to retailers or marketplaces? We can prep the items for you

  • Most common are barcode labels, size hangers and quality labels

  • Case packing & unpacking

International Shipping

Since Brexit it has become very tricky to do international shipping, especially to the European Union. We can handle the pile of paperwork and details needed to ensure your customers receive their orders swiftly, wherever they are

  • Customs Documentation Generation

  • E-Customs docs including CN22 & CN23

  • We help ensure you have correct Commodity codes & Country of Origin

  • Daily international dispatches to European Union & Internationally such as USA, Canada & Australia

Pre-Sale/Back orders

Need to build up some pre-orders first or build up the buzz? Pre-orders are a great way to do this, we can hold orders until your stock is ready or you give us authorisation to ship to ensure maximum effect and avoid customer service issues

  • Handle new product launches by pre-selling

  • We can embargo stock until it is ready for sale/dispatch

  • Popular product coming back in to stock, we can handle the sales spike

  • We’re set up and ready for back orders or pre-sale stock items

Rapid Pack integrates seamlessly with e-commerce marketplaces and shopping carts to simplify your shipping process. We ship same day, every day to your customers.

Our focus unlike some of our 3PL competitors, has always been focused solely on e-commerce and the unique challenges that fast growing online brands face. As experts in e-fulfilment, we can give you strategic insight, the benefit of some valuable hindsight and careful TLC for your brand. Our Order fulfilment services are the complete focus of our business, so you can rest easy knowing that we’ll handle your e-commerce fulfilment and help you scale.

We aim to provide you with quick access to as many different sales channels and courier services as possible. However we do focus in particular on Shopify Fulfilment, eBay shipping and Amazon Seller Fulfilled Prime.

Once we have onboarded you to our Rapid Pack client system we can have all the wires connected within just 24 hours.

Utilising our online integrations, you can be sure you will have complete access and transparency in tracking your orders across the entire process from the order coming in, being picked, packed and then tracked via the courier to its safe arrival to your customer. Both you, and your customer, are able to track the order progress to and from anywhere in the world.

We are consistent in ensuring efficiency through the use of the latest warehouse management systems, efficient heat & lighting and using robotic automation to provide fulfilment consistently and safely around the clock. This drive to minimise our overheads and adherence to best-in-class processes, ensures we are able to offer incredible order fulfilment service rates. Even better for you, as your orders increase and the number of packages we ship for you every month, we’ll be able to offer you lower pricing. Your own Rapid Pack Fulfilment manager will be here to help your brand grow and offer support & guidance. We’ll help you maximise your brand, grow at the pace you truly can and let you focus on boosting your business. You focus on the sales, we’ll handle the shipping.

Ready to get started?

Take the step to focus on your business, not in it. Let us handle the shipping of orders for you.

Now you can be in business for yourself and not by yourself. Our fulfilment technology enables you to focus on what matters most.